Learn how services firms can transform into product-based businesses to achieve greater scale and profitability.
Strategy
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The Chevron Doctrine Is Dead. What Are the Implications for Business?
Leaders should consider the potential repercussions of the U.S. Supreme Court ruling that overturned the legal doctrine.
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Where To Next? Opportunity on the Edge
Investing in less stable or developed regions can be a source of growth if companies build ties with local communities.
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Would You Invite Employees to Vote on Strategic Direction?
Apply these four lessons to successfully put employees at the heart of strategic planning and benefit from their input.
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How AT&T Employees Turned Process Gripes Into $230 Million Saved
AT&T’s Project Raindrops lets employees kill annoying or outdated processes and tools. Check out key lessons.
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Health Care Platforms Need a Strategy Overhaul
Researchers share a three-part approach to help leaders of digital health platforms manage and scale their businesses.
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Are Everywhere Stores the New Face of Retail?
Brands and retailers should be thinking more expansively about where they engage with customers to sell their products.
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Can Friction Improve Your Customers’ Experiences?
When e-commerce sites make buying quick and easy, they could be missing out on deepening customer relationships.
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Why Pay Transparency Regulations Are a Strategic Management Opportunity
Robust appraisal systems make pay transparency an opportunity to improve performance rather than a compliance burden.
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How Ghost Scenarios Haunt Strategy Execution
Executives must confront a strategic planning blind spot: their assumptions about the future business context.